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Watch the video below to learn how to use a self ordering kiosk step by step.
KosinTec, a leading global Self Ordering Kiosk Manufacturer, specializes in advanced Self Ordering Kiosk solutions tailored for the QSR and retail sectors. Our comprehensive product line includes space-saving Desktop Self Ordering Kiosks (21.5", 27", 32") and flexible Vertical/Wall-Mounted Self Ordering Kiosks (15.6", 21.5", 23.8"), ensuring a perfect fit for any operational environment.
Every Self Ordering Kiosk features an IPS A-Grade panel with crystal-clear FHD (1920x1080) resolution and 300 cd/㎡ brightness. We utilize highly accurate G+G Projected Capacitive (P-CAP) touch technology, delivering 10-point multi-touch capability and an ultra-fast response time of <= 6 ms. We offer robust hardware flexibility, including high-performance Android 11 (RK3568) or reliable Windows (i5 4200M) mainboards. Connectivity is stable, supporting dual-band WIFI-2.4G/5G and dedicated RJ45 network interfaces.
KosinTec’s Self Ordering Kiosk advantage lies in deep integration capabilities, supporting all-in-one transaction processing. This includes a high-speed thermal printer capable of Max 180 mm/s, integrated non-contact Card Readers (NFC/Mifare), high-accuracy 1D/2D QR Code Scanning, and optional 1080P camera security features. The kiosk body is engineered for durability using an Aluminum Alloy frame and Sheet Metal structure. As a direct manufacturer, KosinTec offers complete customization of color, appearance, and physical dimensions, ensuring your Self Ordering Kiosk perfectly aligns with your brand identity and complex system requirements.
KosinTec ensures maximum uptime by using only commercial-grade components across our entire range, which includes Desktop Ordering Machines and Vertical/Wall-Mounted Kiosks spanning 15.6" to 32".
Display Quality: We utilize IPS Grade A panels (FHD resolution, 300 cd/m2) for crisp visual display, crucial for menu presentation.
Touch Technology: All units feature robust G+G Projected Capacitive (P-CAP) touch, offering 10-point interaction with ultra-low latency (<= 6ms="" response="" and="" high="" durability="">= 6H surface hardness).
Construction: Kiosks are housed in durable Sheet Metal bodies with Aluminum Alloy frames and AG/AF Tempered Glass, built to withstand high-volume public interaction.
We provide flexible, powerful transactional capabilities and platform options:
Core Systems: Available with performance-optimized configurations: Android 11 (RK3568 Quad-core ARM Cortex-A55, 2GB/16GB) or Windows (i5 4200M, 4GB/128GB).
Connectivity: Features stable WIFI (2.4G/5G), RJ45 (10/100M adaptive), and optional 4G support for reliable data transmission.
Integrated Peripherals: We offer seamless integration of essential modules:
High-speed Thermal Printer (Max 180 mm/s with full/half cutter support).
QR Code Scanner (CMOS sensor, recognizing 1D/2D codes with high accuracy).
Contactless Card Reader (supports Mifare/NFC Type A cards).
1080P Camera (30fps) for optional facial recognition or security.
KosinTec's Self Ordering Kiosks are designed to accept multiple modern payment methods commonly used in high-traffic environments, facilitating a fast and intuitive customer experience.
Contactless Card Payment (NFC/Mobile Pay): Integrated Card Readers support contactless protocols (e.g., Mifare, NFC Type A), allowing customers to simply tap their credit/debit cards or mobile devices (via Apple Pay, Google Pay, etc.) for instant transaction processing.
QR Code / Barcode Payment: High-accuracy QR Code Scanners read mobile payment codes (e.g., WeChat Pay, AliPay, or other local digital wallets) presented on the customer's phone screen.
Cash (Optional Integration): While not explicitly listed as standard, the robust design and modularity support the addition of external cash acceptors/recyclers upon request.
The standard interaction flow for a customer is:
Start Order: The customer touches the Capacitive Touch screen to begin.
Browse & Select: They browse the menu, view product details (FHD display), and customize items (e.g., adding toppings, sides).
Review Order: The customer verifies the items and total cost displayed on the screen.
Process Payment: They select their preferred method (NFC/Card or QR/Mobile Code) and complete the transaction.
Receive Receipt: The integrated High-Speed Thermal Printer prints a receipt or order ticket, finalizing the transaction.
KosinTec Self Ordering Kiosks are ideal for environments where transactional speed, accuracy, and labor efficiency are critical:
Quick Service Restaurants (QSR): Primary application for self-ordering food and beverages, reducing lines and freeing up staff.
Fast Casual Dining: Allowing complex order customization that might slow down counter service.
Retail/E-commerce Pickup: Used as terminals for ordering products not available on the shelf or for confirming online purchases/click-and-collect.
Ticketing/Booking: Deployment in theaters, public transportation hubs, or event venues for automated ticket sales.
As a dedicated manufacturer, KosinTec offers deep customization to ensure the order kiosk perfectly meets business and system requirements.
Color and Material: Custom paint color, finishing, and branding (logos).
Dimensions: Custom modifications to the Aluminum Alloy frame and housing dimensions for specific spatial constraints.
Processing: Choice between Android 11 (RK3568) or Windows (i5 4200M) mainboards, along with adjustable RAM/Storage capacity.
Kiosk Type: Flexibility in selecting Desktop, Vertical/Floor-standing, or Wall-Mounted designs.
Payment Devices: Integration of specific third-party credit card terminals, cash recyclers, or specialized scanners/readers.
Specific Modules: Custom integration of the camera, thermal printer (with specific paper roll sizes), or specialized card readers.
Determining the final factory price for a Self Ordering Kiosk requires careful aggregation of component costs, production scale, and customization needs. Please note: Actual pricing fluctuates daily based on global material costs (panels, chips, aluminum) and order volume. The ranges below represent typical EXW (Ex-Works) factory benchmarks for standard configurations and are illustrative estimates only.
| Kiosk Category | Typical Price Range (Estimated EXW USD) | Key Characteristics |
| Basic Desktop/Countertop | $800 - $1,500 USD | Smaller size (15.6" - 21.5"), Android OS (RK3568), basic integrated thermal printer. |
| Mid-Range Vertical/Wall-Mount | $1,500 - $2,800 USD | Standard sizes (27" - 32"), choice of Windows/Android, full integration of NFC/QR scanner and high-speed printer. |
| High-End/Advanced | $2,800 - $4,000 + USD | Large format (32" >), High-performance Windows (i5/i7) CPU, specialized peripherals (e.g., cash recyclers, large storage). |
As a premier kiosk manufacturer, the creation of a Self Ordering Kiosk is a highly controlled process synthesizing precision engineering, advanced component sourcing, and rigorous quality assurance.
The production cycle is divided into 6-8 critical stages, ensuring the final self order machine meets commercial-grade stability and performance requirements.
This initial stage translates the client’s order (whether standard or OEM/ODM) into detailed factory instructions.
Action: Finalizing mechanical and electrical drawings, including precise dimensions (e.g., 21.5" desktop or 32" vertical), cable routing plans, and heat dissipation strategies.
Output: Bill of Materials (BOM) and CAD files sent to procurement and fabrication teams.
High-quality self ordering kiosks depend on reliable input parts.
Action: Procuring A-Grade IPS panels (FHD resolution), specified motherboards (RK3568 or I5 4200M), P-CAP touch sensors, and certified peripherals (printers, NFC readers).
IQC: All components undergo initial testing to verify specifications (e.g., panel brightness, CPU boot-up) before assembly.
This stage builds the physical enclosure that defines the kiosk's durability and appearance.
Action: CNC laser cutting and bending of Sheet Metal (for the body) and Aluminum Alloy (for the frame). Welding the internal structure.
Finishing: Sandblasting and Metal Spray Painting (powder coating) to achieve the specified color and surface finish (AG/AF treatment for glass).
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4. Display and Touch AssemblyPrecision lamination is critical for touch accuracy.
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This is the core assembly stage where the kiosk's intelligence is established.
Action: Installing the mainboard, power supply unit (PSU), speakers, and all peripheral modules (Max 180 mm/s thermal printer, QR scanner, card reader). Complex wiring is meticulously managed to avoid interference and maintain thermal pathways.
The operating system and required software layers are deployed.
Action: Flashing the specified OS (Android 11 or Windows 10/11). Installing custom firmware, Kiosk Lockdown Mode, and necessary SDKs for peripheral communication.
Rigorous testing verifies the kiosk’s readiness for continuous commercial use.
Action:
Burn-in Test: The system runs continuously for 24-48 hours under simulated load (stress test) to detect early component failures.
Functionality Test: Testing 10-point touch accuracy ($le mathbf{6ms}$ response), printer cutting, NFC sensing distance, and network stability (WIFI/RJ45).
Compliance Check: Final verification that the unit meets CE/FCC/RoHS standards.
Action: Final cleaning, protective wrapping, and securing the unit in heavy-duty packaging (carton or wooden crate) ready for shipment.
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KosinTec: Direct Manufacturer Solutions for B2B Buyer Pain Points (TCO, Integration, & Durability)
B2B buyers face major risks when sourcing Self Ordering Kiosks: unreliable hardware leading to high TCO, complex system integration, and insufficient manufacturer support. KosinTec's factory-direct solutions are engineered to solve these core issues, ensuring a low Total Cost of Ownership and seamless deployment.
The greatest threat to ROI is downtime caused by cheap components. KosinTec guarantees reliability by utilizing IPS A-Grade commercial panels with robust Aluminum Alloy frames and AG/AF Tempered Glass (>= 6H surface hardness), built for continuous 24/7 operation. Our G+G Projected Capacitive (P-CAP) touch sensors ensure ultra-low latency (<= 6 ms response time), preventing customer frustration and maximizing component lifespan.
We eliminate deployment delays by providing the tools necessary for quick, guaranteed integration. You can choose the platform that fits your current infrastructure: high-performance Android 11 (RK3568) or reliable Windows (I5 4200M) systems. We guarantee compatibility for critical modules like the Max 180 mm/s Thermal Printer and the integrated NFC/Mifare card readers. We also provide comprehensive SDK documentation to ensure your application communicates flawlessly with the kiosk’s hardware.
Long-term success depends on a stable supplier. By buying factory direct from KosinTec, you bypass middleman costs, securing the lowest possible TCO. We back every unit with detailed warranties and reliable technical support. Furthermore, we provide verifiable CE / FCC / RoHS certifications, eliminating compliance risks and ensuring smooth global deployment for your custom Self Ordering Kiosk project.
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A reliable Self Ordering Kiosk strategy begins with vetting the supplier based on critical standards, minimizing long-term risk and ensuring performance consistency.
| Standard Required (What to Look For) | KosinTec Verification Method (How to Check) |
| Component Quality & Durability | Demand Proof: Verify use of IPS A-Grade commercial panels and IK-rated construction for the Self Ordering Kiosk enclosure. |
| Integration & Support | Request the SDK: Ensure robust SDK documentation and flexible OS options (Android/Windows) for seamless Self Ordering Kiosk integration. |
| Financial Transparency (TCO) | Analyze TCO: Insist on factory-direct pricing (EXW) and request spare parts pricing to calculate the true Total Cost of Ownership of your Self Ordering Kiosk. |
| Global Compliance | Require Certificates: Demand valid, model-specific CE, FCC, and RoHS certificates to ensure legal deployment of the Self Ordering Kiosk. |
KosinTec provides expert advice to ensure your Self Ordering Kiosk investment yields maximum returns, carefully matching configuration to business needs and environment.
Matching the Self Ordering Kiosk size and quantity to your human traffic needs is essential for achieving the highest ROI:
| Traffic Requirement | Recommended KosinTec Solution | ROI Rationale |
| Low-to-Mid Traffic | Desktop Kiosk (21.5" - 27") - Android OS | Lower initial investment for specialized counter Self Ordering Kiosks. |
| Mid-to-High Traffic | Vertical/Wall-Mounted Kiosk (27" - 32") - Windows/Android | Higher visibility, directly reduces queue times, and increases transactional volume per Self Ordering Kiosk. |
| Peak Traffic Volume | Optimal Quantity: Deploy multiple compact Self Ordering Kiosks rather than one single large unit to maximize simultaneous transaction throughput. |
Speed: Demand Max 180 mm/s Thermal Printers and fast QR/1D/2D Scanners to prevent bottlenecks at the Self Ordering Kiosk payment stage.
Touch Accuracy: Insist on P-CAP touch with response times of <= 6 ms to ensure input accuracy, reducing customer frustration at the Self Ordering Kiosk.
Processing Power: For simple ordering, Android (RK3568) is efficient. For complex applications, opt for the Windows (I5 4200M) configuration.
Environmental Temperature: Our commercial Self Ordering Kiosks are tested for stable operation between 0°C and 55°C, preventing premature component failure.
International Compliance Policies: KosinTec simplifies procurement by pre-certifying all Self Ordering Kiosk models with essential standards (CE, FCC, RoHS), eliminating customs delays and legal hurdles.
What did our happy clients say?
We recently installed the 32-inch vertical Self Ordering Kiosk across our chain. The Max 180 mm/s printing speed significantly reduced customer wait times. Its G+G P-CAP 10-point touch response is lightning fast. Employee feedback shows a 30% efficiency increase. Highly recommend KosinTec as a reliable Self Ordering Kiosk Manufacturer.
The Android RK3568 desktop model we purchased successfully integrated with our POS system. Its WIFI-5G connection is exceptionally stable, eliminating our previous compatibility issues. We are extremely pleased with the low TCO solution KosinTec provided. They are a top Self Ordering Kiosk Manufacturer.
We customized the 27-inch wall-mounted order kiosks for our new cinema. The full metal structure and AG/AF Tempered Glass withstand high-traffic touch use. The clear FHD IPS screen looks excellent in the bright lobby. We highly appreciate KosinTec, a truly professional Self Ordering Kiosk Manufacturer.
The self ordering kiosks we bought seamlessly integrated NFC/Mifare and QR code payment. The 1D/2D scanning module accuracy is flawless. This all-in-one self-transaction system works perfectly, greatly increasing sales efficiency. KosinTec is a reliable Self Ordering Kiosk Manufacturer.